1. Information We Collect

a. Information You Provide to Us

• Account Information: Name, email address, company name, job title, password, and any other registration details.

• Workspace Data: Any text, prompts, uploaded files, feedback, or documents you input into the system.

• Payment Information: We use third-party payment processors (e.g., Stripe) to collect billing information securely. We do not store full payment card details.

• Support and Communication: If you contact us for support, we collect your message, contact info, and other context.

b. Automatically Collected Data

• Usage Data: Pages visited, features used, session duration, interaction logs, and clicks.

• Device & Technical Info: IP address, browser type, operating system, language settings, and device identifiers.

• Cookies and Similar Technologies: We use cookies and web beacons to understand usage and improve your experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service

• Personalize your experience

• Generate product roadmaps, technical documentation, and AI-based suggestions

• Analyze usage trends and platform performance

• Communicate with you (transactional and marketing emails, with your consent)

• Ensure legal and regulatory compliance

• Prevent fraud, abuse, and security threats

3. How We Share Information

We do not sell your personal information.

We may share information with:

• Service Providers: Hosting, analytics, payment processors, and communication tools under confidentiality agreements.

• Business Transfers: In case of a merger, acquisition, or asset sale.

• Legal Obligations: If required by law, subpoena, or government request.

• With Your Consent: When you instruct us to share data or integrate third-party services.

4. Data Retention

We retain your information as long as your account is active or as needed to provide the Service. We may also retain data for legal, security, or operational reasons after account deletion, in accordance with applicable laws.

5. Security

We use industry-standard security practices to protect your data, including encryption in transit, access controls, and regular audits. However, no system is 100% secure. We encourage you to use strong passwords and protect your login credentials.

6. International Transfers

If you are outside India, your information may be processed and stored in India or other countries where our servers or service providers are located. By using Artus, you consent to such transfers in compliance with applicable laws.

7. Your Rights and Choices

Depending on your location, you may have rights under laws such as GDPR or CCPA, including:

• Access to your personal data

• Correction or deletion of your data

• Objection to processing

• Portability of your data

• Withdrawal of consent (where applicable)

You can make these requests by contacting us at [privacy@artusai.co].

8. Children's Privacy

Artus is not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe we have, please contact us immediately.

9. Third-Party Links

Our Service may contain links to external sites. We are not responsible for their privacy practices. Please review their policies separately.

10.Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of material changes via email or a notice on the site. Continued use of the Service after changes means you accept the new terms.

11. Contact Us

If you have any questions, concerns, or data requests, contact us at:

ArtusAI Workspaces Pvt Ltd
[admin@artusai.co]